Privacy Policy

Last updated: August 2026

Upright Garage Doors & Springs ("we", "us", "our"), based in Vaughan, Ontario, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard personal information submitted through our website and service request forms.

1. Information We Collect

We collect contact details you voluntarily provide when requesting service quotes or contacting us, including name, phone number, email address, city or neighbourhood, service requested, and message details. Our servers may also log standard technical data such as IP address and browser type for security and site reliability.

2. How We Use Information

Information is used to schedule appointments, provide estimates, and communicate about garage door service. We do not sell or rent personal information to third parties. Service providers who help us operate email or hosting may process data only as needed to deliver those functions.

3. Retention & Security

We keep service-related contact records only as long as needed for scheduling, follow-up, and legitimate business records, then delete or anonymize them when no longer required. We use reasonable administrative and technical safeguards appropriate to a small service business.

4. Your Choices

You may request access to or correction of personal information we hold about you, or ask us to stop using it for marketing (we do not run third-party ad remarketing lists from these forms). Contact us using the details below.

5. Contact Us

For questions regarding our privacy practices, call (647) 493-9256 or email [email protected].