Terms & Conditions
Introduction
These Terms & Conditions (“Terms”) govern your access to and use of the website https://uprightgaragedoorsandsprings.ca (the “Website”) operated by Upright Garage Doors & Springs (“Upright,” “we,” “us,” or “our”), a family-owned garage door service business based in Vaughan, Ontario, Canada.
By accessing or using the Website, you agree to these Terms. If you do not agree, please do not use the Website.
These Terms apply to Website use and to information requests submitted through the Website. Separate written estimates, invoices, or service agreements may apply to actual garage door work performed at a property.
Website Use
You may use the Website for lawful purposes, including learning about our services and submitting service or quote requests.
You agree not to:
- Attempt unauthorized access to the Website, servers, or related systems
- Interfere with or disrupt Website operation, security, or availability
- Introduce malware, viruses, or other harmful code
- Use automated scraping, harvesting, or similar tools in a way that overloads or misuses the Website
- Misrepresent your identity or submit false information in forms
- Use Website content in an unlawful manner or in violation of these Terms
- Copy, reproduce, or commercially exploit Website content without our prior written permission, except for ordinary personal viewing or sharing of public page links
Services Described on the Website
The Website describes garage door services that may include, among other offerings shown on our Services pages: repair, spring replacement, opener repair and related controls, installation and replacement packages, cable and hardware repairs, maintenance, commercial door service, and educational guides.
Service descriptions, guides, brand pages, and location pages are provided for general information. Availability of a specific service at a specific address depends on scheduling, site conditions, parts, and our confirmation.
Website content may change without notice. Information on the Website does not create a warranty, price guarantee, or binding service commitment unless we expressly confirm that in writing for your specific job.
Quotes, Estimates, and Service Requests
The Website includes forms that allow you to request information, an estimate, or service. Submitting a form:
- Is a request for contact or information
- Does not automatically create a binding contract for paid work
- Does not reserve a technician until we confirm scheduling with you
Any estimate we provide is based on the information available at the time. Final scope and pricing may change after on-site inspection if conditions differ from what was described.
Appointments and Scheduling
Appointments are arranged by phone or email during our published business hours:
- Sunday–Thursday: 8:00 a.m.–10:00 p.m.
- Friday: 8:00 a.m.–4:00 p.m.
- Saturday: closed
If you need to cancel or reschedule, please contact us as soon as practical using the phone number or email below so we can update our route planning. Specific cancellation fees or no-show charges are not stated on the Website; if any such terms apply to a particular booking, we will communicate them separately.
Payments
The Website does not provide an online checkout or collect payment card details through Website forms. Payment arrangements for completed service, if applicable, are handled separately between you and Upright. The Website does not publish a single fixed fee schedule for all jobs.
Intellectual Property
Unless otherwise noted, the Website and its contents—including text, layout, graphics, photographs, logos, branding, design elements, and code—are owned by or licensed to Upright Garage Doors & Springs and are protected by applicable intellectual property laws.
You may view and use the Website for personal, non-commercial informational purposes. You may not copy, republish, scrape, modify, or commercially reuse Website content without our prior written consent, except as allowed by law.
Brand names and product names mentioned on brand or product pages (for example, opener or door manufacturers) are the trademarks of their respective owners and are referenced for identification and informational purposes.
User-Submitted Content
When you submit a form or send us a message, you grant us permission to use the information you provide to respond to your request and to operate our business as described in our Privacy Policy.
You are responsible for the accuracy of information you submit. Do not submit content that is unlawful, misleading, or infringes someone else’s rights.
The Website does not currently provide a public review, comment, or user-upload gallery feature.
Third-Party Links and Services
The Website may link to third-party websites or services, including maps and manufacturer resources. Those sites are not controlled by us. We are not responsible for their content, availability, or practices. Your use of third-party sites is at your own discretion and subject to their terms.
Disclaimer
Website content—including service descriptions and educational guides—is provided for general informational purposes. Guides are not a substitute for professional diagnosis or on-site service, especially where spring tension, cables, or other high-energy components are involved.
To the fullest extent permitted by applicable law, the Website is provided on an “as is” and “as available” basis. We do not warrant that the Website will be uninterrupted, error-free, or free of harmful components, or that all content will always be complete or current.
Limitation of Liability
To the fullest extent permitted by applicable law, Upright Garage Doors & Springs and its owners, employees, and contractors will not be liable for indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, the Website or from reliance on Website content.
Our total liability related to Website use, to the extent permitted by law, is limited to the greater of (a) the amount you paid us, if any, specifically for Website-related digital services in the three months before the claim, or (b) CAD $100. This limitation does not exclude liability that cannot be limited under Ontario or Canadian law, including liability for fraud or for personal injury caused by negligence where such exclusion is prohibited.
Separate terms may apply to physical garage door work performed under a confirmed service arrangement.
Indemnification
You agree to indemnify and hold harmless Upright Garage Doors & Springs and its owners, employees, and contractors from claims, losses, and expenses (including reasonable legal fees) arising out of your misuse of the Website, your breach of these Terms, or your submission of unlawful or infringing content, to the extent permitted by law.
Changes to the Website
We may update, suspend, or discontinue any part of the Website, including services listed, forms, guides, or features, at any time without prior notice.
Changes to These Terms
We may revise these Terms periodically. The “Last updated” date at the top of this page will be revised when changes are posted. Your continued use of the Website after changes are posted means you should review the updated Terms.
Governing Law
These Terms are governed by the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict-of-law principles. Courts located in Ontario shall have jurisdiction over disputes arising from these Terms or Website use, subject to any mandatory consumer protections that apply.
Privacy
Personal information submitted through the Website is handled as described in our Privacy Policy.
Contact Information
Questions about these Terms may be directed to:
Upright Garage Doors & Springs
Vaughan, Ontario, Canada
Street address: [BUSINESS ADDRESS]
Phone: (647) 493-9256
Email: [email protected]
Website: https://uprightgaragedoorsandsprings.ca