1
Inspect & measure
Confirm stem length, wheel diameter, and nylon vs steel. Check for flat spots, cracked hubs, and black dust in the tracks.
2
Support the door
Secure the door so panels cannot shift while hinge pins and rollers are removed. Safety comes before any hardware comes out.
3
Swap the set
Replace rollers hinge by hinge, seating each wheel fully in the track and verifying free spin before moving to the next.
4
Align & lubricate
Check track spacing and plumb. Apply the right lubricant to bearings and hinges — not grease that attracts grit.
5
Cycle & balance
Run full open and close cycles. Confirm the door stays balanced with the opener disconnected, then reconnect and test force settings.
Most full-set jobs fall between $180 and $450 for a typical residential double door. Pricing varies with roller grade and whether tracks or hinges need attention. If the door jumped the track because a roller failed, we coordinate with off-track repair so the root cause and the damage are both addressed. A separate balance service may be suggested when spring tension has drifted.
What worn rollers do to the rest of the door
A seized roller does not simply make noise — it scrapes the track, loads neighbouring hinges unevenly, and can walk a door out of square over months of cycles. Flat spots on nylon wheels act like a cam, so the door jerks slightly at the same point in travel every time. That jerk shows up as vibration in rooms above the garage and as premature wear on the opener's carriage.
Winter in the GTA adds another layer. Cold nylon becomes less forgiving, and grit from salted driveways works into open bearings on older steel rollers. Homeowners often notice the problem first on a cold morning when the door chatters through the first lift of the day. Lubrication helps briefly, but once the wheel surface is flat or the bearing is dry and pitted, replacement is the lasting fix.
Stem length must match the hinge design: short-stem rollers suit standard residential hinges, while long-stem rollers are used on some commercial tracks and deeper hinge offsets. Installing the wrong stem leaves the wheel riding the edge of the track instead of the centre — a setup that recreates grinding within weeks. We measure before we install, and we carry common sizes on the truck for most residential doors found across Toronto subdivisions.